Desired outcome: Shed light on the availability of medication needs brought to someones attention. Total waste of nearly $10. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Submitting a response indicates a willingness to work with customers to make things right. The digital coupons are not customer friendly. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. I never recieved them, yet I was still charged for ordering them. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Please update the website to indicate when a service is not available during regular business hours. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. DONATE NOW! So I am out $200, no refund and my cards have been mysteriously used. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Need a loyalty card to self check out I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Giant Eagle is the business that sold me the defective gift card. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Overall im frustrated, but I just want my money refunded. The associate said to go ahead. I didnt see any signs about that. And having them in the store? An item had part of the label ripped off of it which had the bar code on it. Desired outcome: I can not reply to emails. Nov 25, 2022, 12:13 PM PST Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. To the point when the customers would just straight up insult the shoppers. She acted as though I was trying to do something bad. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Learn how the rating is calculated 1 complaint. i recently shopped at the local giant eagle for groceries. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. We use dedicated people and clever technology to safeguard our platform. this is very frustrating, inconvenient and time consuming. Shed light on the availability of medication needs brought to someones attention. This review was chosen algorithmically as the most valued customer feedback. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Goodbye big bird your history. GAS. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Here clients can delve deep into delicious meals, and taste. Highly disappointed! 5-7 minutes he was gone. I placed an online order for a cake at your location in cleveland on Chagrin rd. Giant Eagle service worst ever since Covid 19 started. 0 Views . This is unacceptable. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. i am now a former customer. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. This did not just happen, it's been over 3 years now. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Mandates are NOT law! File a complaint. Called their customer service today. The kitchen manager needs fired. Giant Eagle reviews & complaints. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. They told me it was the best they could do and offered no solutions. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage No, it is too hard for them to comprehend. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It was 5:15. they had no problem refunding my fuel perks then. For example, pharmacy business hours are 8a-8p. I mean every one. Category Food & Beverages. Recent Google Reviews. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Toggle navigation ctMobi - Find a local buinsess in your area. It's already been renovated so I guess bringing back products that are no longer sold. . I and others I've seen pick up the paper bags and the handles tear; bag falls. 20 Things You Didn't Know about Giant Eagle - Money Inc Giant Eagle, Inc. Very abrasive. to people that shop their groceries. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. I will not shop at this store again and will encourage others to not shop here as well. Share your photos and videos with others to prove the truth of your words. Great service on Curbside Pickup in Erie! Most customers were really nice and then there were some that you just lose faith in humanity from. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Management was okay in the beginning then it slowly deteriorated, into a $#*! good bye giant eagle. thanks for the listen. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Now if they didn't want something substituted or out of stocked then don't $#*! They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Are u serious?!? She was rude and said nothing. Time: 1:28 To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Another rep told me it's a health insurance issue that they can't do anything about. This review was chosen algorithmically as the most valued customer feedback. A store associate called me at 7:40am to ask for substitutions and also for any additional items. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. I have proof in black-and-white. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Share your photos and videos with others to prove the truth of your words. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. comment. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Because more often than not, they have what is needed and at a fair price! Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . are fuel perks now state secrets? Giant Eagle Company. First off the staff should at least attempt to look busy but there are little ears everywhere. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Digital coupons only STINK! " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. And who in the hell can even see tiny print on the smartphone. 3, Report #1504161 . Disability and food assistance, so every penny counts. Everyone I talk to keeps telling me they will get back with me the next day. I have been a customer for Giant Eagle for a very very long time. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. She said I needed a mask. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? For further assistance, please reach out to them directly. Claim it and get a lot of features. We spoke to the consumer today and they provided an updated mailing address for the request. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. When you get there, your groceries are ready. You sure have your priorities straight. It's unbelievably immoral and despicable! Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. You can use the phone app to let them know you are on your way. Giant Eagle reviews & complaints. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. The kitchen manager was the cashier. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I would like to be refunded for the costs of the product I never got. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. His hair looks like it hasn't been washed out combed in MONTHS. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. This is unacceptable. I fought over the phone and through email for 2 weeks, when I asked for a refund. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Giant Eagle Company. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. 814-734-5036 Giant Eagle Pharmacy. I just don't understand how this could happen. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Author: Pittsburgh, Pennsylvania. Working At Giant Eagle: Employee Reviews and Culture - Zippia UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Mandates are NOT law! Giant Eagle, Inc. Diesel Mechanic Review. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! The first transaction that I did online in fact, did go through. Giant Eagle - Need to turn their culture around | Glassdoor What ever you feel is right. Complaint about Giant Food Stores? File now, we help resolve it! Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Thank you. I placed an online order on December 23, 2022. Can you imagine what I think you can do with this lousy idea?! Giant Eagle - Apps on Google Play Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Giant Eagle refused and told me to contact Columbia. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I have always had excellent quality meats from the Market District at this location (Carmel, IN). Phone number +1 412 914 0830. Is this your company? GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. It was on a Tuesday. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. The quality control of your produce does not exceed healthy expectations by your customers. When I got to the store, the young man took my card in and re-ran it for payment. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Immediately a woman who works there came over and started bagging my items while I was scanning them. Giant Eagle Reviews by 17 Employees | AmbitionBox 6930 West Central Ave . Block Spam Calls. but they want to play that silly "security reasons " game. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The organic section isn't huge at this store. ********* ******. They can't because it's simply laziness. This complaint was posted by a verified customer. I went today 6-2-2021, asked for short ribs. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Order submitted Dec 15. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . GE card number 78012 PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. File a complaint. 1. ) Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. As I cant see how I am the only person experiencing this problem. Learn how the rating is calculated 1 complaint. I've ordered cakes before with images on top but they where sprayed directly on the cake. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. They have become more of a supermarket police force bordering on the ridiculous. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I ordered my food and got my receipt. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Giant Eagle Customer Service Complaints Department BBB Business Profiles are subject to change at any time. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. So I have called repeatedly and was told the discount would be added, but it never has been. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! My family member luckily get only one 15 minus brake a day! BBB Business Profiles generally cover a three-year reporting period. 2023 Trustpilot, Inc. All rights reserved. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Shame on your company.I will never shop there again, your stores always were less than desirable. Giant Eagle Grocery Store Hours and Location info near Indianapolis. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. See details. The apple turnovers were made with mushy applesauce and were tasteless. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. What happened to integrity and company loyalty. Giant Eagle Customer Care I am left with a $139.99 gift card that I cannot use because it does not have a pin. The next best thing would be some sort of response just so I know you are aware of my issue. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Pros. Wide selection of produce, meat and general grocery products. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Theres no reason I should be getting the runaround like this from a big company like this. So they keep putting out thinking it's fixed. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. We pulled up behind a car and waited 20 minutes! Close it down! GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Claim it and get a lot of features. Country fried steak & eggs were. Then why text me in the first place! I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. 261 7008. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard Disgusted I found a grey looking mealworm. Also, why did i not earn perks on Dec. 17 and Dec. 22? I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. I suggest that customers avoid this location as long as this individual is working here. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. i don't have a complaint as much as need advice. Better Business Bureau: Working at Giant Eagle | Glassdoor For the price I paid, I am very disappointed in the quality. I then went to the customer service desk and asked for a manager. When empty the cart basket closes. I want to come back. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Our only son was born @ Magee Womens Hospital in Pittsburg . I sent the main manager Adrian A**** an email with the transaction history of my card. Never had such a bad experience before. Desired outcome: Plus no sorry nothing. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. I like that i get discounts on gas when i shop. Overpriced! Your loosing your customer base. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Like im bothe ring you! Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Job Work/Life Balance The Pharmacist & Staff are very professional & friendly. Fine if she was a random teenager, but I cant shop with my child and talk with her?!?
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