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Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. We also regret to learn of the lapse of service you experienced at The Lobby and we appreciate you bringing this to our attention. . (9 minutes) but they will immediately reverse it. You will not be disappointed with this hotel!! Chicago, IL. The Peninsula Chicago Hotel, set in Magnificent Mile district, 450 metres from the downtown Museum Of Contemporary Art Chicago, features a gym, a restaurant and a meeting room on site. Getting a service here is a no brainer if you are a guest of the hotel." The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Cost Control Student's Name Course Date Introduction In this assignment is picked the Peninsula Chicago is a luxury hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am glad I had the opportunity to speak with you in person yesterday regarding the matter, and that we were able to rectify the situation. The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. . Bespoke BMW house car, based on availability, for transport within several miles of the hotel. Loading. Involuntarily had to listen to many phone calls our neighbor had to take in the middle of the night. The Peninsula Suite features a private 2,000 square foot terrace with spectacular skyline views. There are more places to choose from in the, the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula, Frequently Asked Questions about The Peninsula Chicago. (The Peninsula Hotels) All Rights Reserved. more. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. Lock in the lowest price from these sites, at this hotel. Own or manage this property? Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. Beyond that, otherwise very excellent. What are some of the property amenities at The Peninsula Chicago? Call 4: Called Booking.com and sat on the phone with them again for about 45 minutes for them to put me on hold, call the peninsula. Notes like yours lets our staff know that their service is appreciated. Friendliest staff made us feel welcome. The Ultimate Harry Potter Experience in London, THE EDGE OF LUXURY TRAVEL HAUTE VILLEGIATURE GALLERY. There were so many outlets and tablets and a big TV. STAFF. Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the Blue Zones. Excellent service staff for 6 stars hotel. Are there any historical sites close to The Peninsula Chicago? ft. of versatile meeting and event space, providing the flexibility for every type of event from intimate meetings to lavish galas. Explore More Dining Offers Celebrate Easter in The Lobby Explore More I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. I vote five stars and highly recommend this hotel. Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. (The Peninsula Hotels) All Rights Reserved. Please see our partners for more details. Swimming lessons available Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). Concord, ON L4K 1K2, Canada. Server - In Room Dining The Peninsula Chicago Chicago. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. I dont know if the hotel staff knowingly intentionally lies with the blessing of General Manager, Maria [-] in order to increase profits for the group, or if the staff is simply incompetent? We are honored to be considered your 'favorite 5-star property in Chicago'. Pet amenity and menu Bespoke BMW house car, based on availability, for transport within several miles of the hotel Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 We are pleased to hear you enjoyed your anniversary surprise and we hope to welcome you back again soon!Warm Regards,Vincent PrioultResident Manager. Every aspect of my overnight visit was perfect! We truly appreciate your recommendation. In the last two years alone, Ive traveled extensively for leisure purposes to Thailand, Japan, France, Germany, Borneo, Scotland, England, Ireland, and South Africa. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. The pool and spa area are fantastic and we enjoyed using them for both days of our stay. Regards, Max SchroederHotel Manager. More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. The Peninsula Chicago: Excellent Stay and Service All Around - See 2,072 traveler reviews, 994 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. Rooms are on the small side. Nearby attractions include The Magnificent Mile (0.09 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles). What are some restaurants close to The Peninsula Chicago? Telephone: +1 312 337 2888. A lovely hotel and experience. Who knows what you'll learn while enjoying the cheekily-named concoctions, such as the bourbon-black tea "Take My Breath Away" and the "Just The Two of Us," a hot beverage made with . 2342 W Adams St # 405, Chicago, IL 60612 is a condo unit listed for-sale at $460,000. The Peninsula Chicago, a classic 339-room Chicago hotel right on the Magnificent Mile, exudes elegance and luxury -- from the bright and welcoming interior decor, to the immaculate indoor pool and sunbathing terrace. Redefining luxury and enhancing every guests stay with ease, elegance and the ultimate in personalization, guest rooms and suites are able to transform into any one of 11 languages at the touch of a button, complimentary long-distance and international VOIP calls and WiFi. 0.3 km from The Peninsula Chicago. We are pleased that you enjoyed your stay with us, including the service provided by our staff. We are delighted to read that you enjoyed your visit, our service and The Terrace, which it is open during the warmer months.We hope to welcome you back again soon!Warm regards,Maria ZecGeneral Manager. Personal Training sessions available ft. Peninsula Suite with its own 2,000 sq. Price: Doubles from about 312. They did bring ice when we called. The service in the hotel including the restaurants are just super. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Must see and check point for hangout at rooftop with 360 building view. Tripadvisor performs checks on reviews. The ladies the front desk were also really friendly. They called my room to ask how my stay was. Cuisine Type International Hours 24 hours Enquiries +1 310 551 2888 All Day Breakfast Fruits & Cereals Sliced Seasonal Fruit 17 Assorted Seasonal Berries 19 Seasonal Fruit Plate 19 Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Guests can enjoy outdoor dining on The Terrace during summer months. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. ft. Peninsula Suite with its own 2,000 sq. Yes, pets are typically allowed, but it's always best to call ahead to confirm. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues . with was caring, helpful, smart and genuine. Their execution was perfect. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. Poolside breakfast and lunch are available from the room service menu before or after . We are also honored that you found us to be above average and recommendation worthy. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq. I will never patronize any of the Hongkong Shanghais collection again. There were a Nespresso coffee station and a fridge. We hope to have the pleasure of welcoming you back in the future! I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. In 2019 U.S. News & World Report named The Peninsula Chicago #1 Best Hotel in Chicago and #2 Best Hotel in the United States I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. The spa area is incredible and the rooms are well appointed. 1 review. Its worth noting, there is also currently construction going on inside the hotel. Thank you again for sharing your review. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Executive desk with printer scanner and fax We look forward to welcoming you back again soon. The small touches for the boys like the cupcakes and cookies and the little bears were so cute.The downside is that a lot of the chargers and charging cords in the room did not work.The toilet area smelled like urine, however, they freshen the bathroom twice a day, it was definitely noticeable in the mornings. Gift certificates are available an ideal present for someone special. I'd highly recommend. The pool area was not as nice as I was expecting it to be. Discover The Peninsula Chicago an American Express Travel Luxury Property. Clear. Since its grand opening in 2001, The Peninsula Chicago has been awarded numerous accolades including prestigious Forbes Five Star and the AAA Five Diamond awards for the last 18 consecutive years. Airport transfer/car hire US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. There was not enough seating for all of the people so I had to sit on this tile wall ledge for the majority of the time. We agree that this is unacceptable and take full responsibility for this misstep. Overall a great experience in a luxurious hotel.More, Dear Christine M,Thank you for visiting The Lobby and for sharing your kind review. Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . All prices are quoted in US dollars and are subject to change without prior notice. . Michigan avenue can get a little noisy so if you are sensitive to sound, I recommend bringing a Dear delaney84, Happy belated anniversary! Warm regards, Vince Reyes Hotel Manager. Toutes les chambres du Peninsula Chicago disposent d'une tlvision cran plat 107 centimtres et d'une connexion Wi-Fi gratuite. Late checkout was granted without demur. That failed to be the reality. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. If you walk west away from mag mile its a nice little area. I have shared your comments with our team. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Pets. Manicure and pedicure services. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. I think my 5 yr old son would have enjoyed it had he been with us on this trip. Sweet potatoes are high in fiber, beta-carotene, and Vitamin C, and are extremely rich in antioxidants. Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. Laundry service. We hope to have the pleasure of welcoming you back again soon. 4 This is the version of our website addressed to speakers of English in the United States. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. The 0 sq. Some of the main anti-inflammatory foods found in both the Blue Zones and our Naturally Peninsula menu are whole grains, sweet potatoes, beans, tofu, olive oil, berries, tomatoes, nuts, and leafy greens. For larger parties The Peninsula Chicago offers a wide variety of banquet facilities. The staff at the front desk was not very friendly and certainly not welcoming. The Private Dining Room can accommodate parties up to 30 diners. The service did not live up to it's reputation or 5 star rating. The Peninsula Spa Chicago - Chicago Spas - Chicago, United States - Forbes Travel Guide . Breakfast included. Garden-inspired . ft. condo is a 2 bed, 2.0 bath unit. Group Fitness classes, Treatments Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. Is parking available at The Peninsula Chicago? Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Designed by Bill Rooney of Bill Rooney Studio, The Peninsula Chicago 's innovative new guest rooms draw upon the city's legacy of forward-thinking design and architecture. Dial Service Express. We look forward to welcoming you back again soon. They did an extensive bread service here including a crusty and chewy baguette, a pretzel roll and a coconut and basil waffle. The spa is a bit small I advise booking a few weeks in advance of stay. Warm regards, Vince Reyes Hotel Manager. Outstanding electronics in the room - you can work comfortably in it. The Little Bakers Class allows children to spend several hours with The Peninsulas pastry team creating and decorating treats; Chicago by Air and Water includes a private helicopter ride over Chicago, a Sea Dog boat cruise on Lake Michigan and more. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. They also did not bring 2 new dishes. Pierrot Gourmet: A European-style caf and wine bar with alfresco dining in the summer. With family, get a suite. Photos & Overview Amenities Map & Location EXCELLENT 4.9 722 reviews from $399 per night See Rooms & Rates Check-In and Check-Out Dates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. In-Room Amenities. We are honored to be considered your 'favorite 5-star property in Chicago'. Holistic massage therapies Parking. Seriously. more. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. The Peninsula Chicago is a proud recipient of the Mobil Five-Star and the AAA Five-Diamond awards, for seven consecutive years and was recently named the #2 . Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. Danielle was particularly amazing and made our trip fantastic. Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles). The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.In 2022, The Peninsula Chicago was named the #1 hotel in the United States by U.S. News and World Report 2022. 16. All the sauces were on point and the plating was colorful and innovative. Level Contributor . 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. Are there opportunities to exercise at The Peninsula Chicago? Same with the. Website: peninsula.com. We were extremely disappointed to hear that you were not given the room you requested, even after discussing this with our staff. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. The Peninsula Chicago This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. We look forward to welcoming you back again in the future. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Menu available upon request. Reserve your table today to experience Naturally Peninsula in The Lobby. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. This hotel is one of our favourite in the world, and included in our Gold List 2019. Luxury accommodations wIth outstanding customer service. . Put on pause during the pandemic after a brief run, Air New Zealand's 16-hour flight to Auckland the only nonstop service from Chicago to New Zealand is back, on offer three . The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 sq. I asked her if there was a particular variety that she could recommend. Must see and check point for hangout at rooftop with 360 building view. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Full amenity locker rooms Half-Olympic-length indoor swimming pool The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor.